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LEGAL

Privacy Policy & Terms

PRIVACY POLICY

ESKAN Canada Building Group Limited

Last updated: October 2026

 

ESKAN Canada Building Group Limited ("ESKAN Canada Building Group", "we", "us" or "our") respects your privacy. This policy explains how we collect, use, share and protect personal information through this website and in the course of our home building, renovation, design and project management work in the Greater Toronto Area. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information we collect

When you request a quote or consultation, we may collect your name, email address, phone number, project address or city, project type, preferred start date, budget range and any details you choose to share about your project.

When you apply to work with us as a subcontractor or trade partner, we may collect your name, email address, phone number and trade.

When you visit our website, our website platform (Wix) may automatically collect technical information such as your IP address, browser type, device information and pages visited, using cookies and similar technologies.

If you become a client, we may also collect information needed to deliver your project, such as property details, drawings, permit documents, site photos and billing information.

 

2. How we use your information

We use personal information to:

• respond to your enquiry and prepare estimates and proposals;

• plan, design, permit, build and manage your project;

• communicate with you about appointments, site visits, schedules and changes;

• evaluate subcontractor and trade partner applications;

• issue invoices and keep business and tax records;

• improve our website and services; and

• meet our legal, regulatory and insurance obligations.

We will not use your information for other purposes without your consent, unless permitted or required by law.

 

3. Consent

By submitting a form on this website or contacting us, you consent to our collection and use of your information for the purposes above. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions. If you withdraw consent, we may not be able to provide some services.

 

4. Marketing messages

We will only send you newsletters or promotional emails if you have agreed to receive them, in line with Canada's Anti-Spam Legislation (CASL). You can unsubscribe at any time using the link in our emails or by contacting us.

 

5. How we share information

We do not sell or rent your personal information. We share it only when needed to deliver your project or run our business, for example with:

• architects, engineers, designers, subcontractors and suppliers working on your project;

• municipalities and other authorities when applying for permits and inspections;

• service providers that host our website, forms and email (such as Wix), or provide accounting, insurance or legal services; and

• authorities, when required by law.

Anyone we share information with is expected to protect it and use it only for the purpose it was provided.

 

6. Where your information is stored

Our website and forms are hosted by Wix.com. Information you submit may be stored on servers located outside Canada, including in the United States, and may be subject to the laws of those countries.

 

7. Photos of our projects

We may photograph our work for our portfolio, website and social media. We do not publish your name or exact address without your permission. If you would prefer that photos of your property are not used, please let us know.

 

8. Cookies

Our website uses cookies to make the site work, remember your preferences and understand how visitors use it. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

 

9. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, including warranty, legal, insurance and tax requirements. Enquiries that do not lead to a project are deleted or anonymized when no longer needed.

 

10. How we protect information

We use reasonable physical, administrative and technical safeguards to protect personal information against loss, theft and unauthorized access. No method of transmission over the internet is completely secure.

 

11. Your rights

You may ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent. To make a request, contact us using the details below. We will respond within the time required by law.

 

12. Children

Our website and services are not directed to children, and we do not knowingly collect personal information from children.

 

13. Links to other websites

Our website may link to other websites, such as social media. We are not responsible for the privacy practices of those websites.

 

14. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its "Last updated" date.

 

15. Contact us

Privacy questions or requests:

ESKAN Canada Building Group Limited

Unit 255, 7163 Yonge Street, Thornhill, ON L3T 0C6

Phone: (416) 900-4181

Email: eskancanadabg@gmail.com

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).

WEBSITE TERMS OF USE 

Information only. The content on this website is general information about our services. It is not professional, legal or engineering advice for your specific property.

 

Estimates and quotes. Prices, budgets and timelines mentioned on this website or given through a web form are estimates only. A project is confirmed only by a written agreement signed by both parties. Permit approval times are set by municipalities and other authorities and are outside our control.

 

Images and renderings. Some images and videos on this website are 3D design renderings or AI-generated visualizations used for illustration. They may differ from completed work. People shown in illustrative videos are not our clients.

 

Intellectual property. The text, photos, drawings, renderings, videos and logos on this website belong to ESKAN Canada Building Group Limited or are used with permission. Please do not copy or reuse them without our written consent.

 

Limitation of liability. We work to keep this website accurate and up to date, but we do not guarantee that all information is complete or current. To the extent permitted by law, we are not liable for any loss arising from the use of this website.

 

Governing law. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario.

ACCESSIBILITY

ESKAN Canada Building Group is committed to providing a website that is accessible to everyone, including people with disabilities, in the spirit of the Accessibility for Ontarians with Disabilities Act (AODA). If you have difficulty using any part of this website, or need information in another format, please call us at (416) 900-4181 or email eskancanadabg@gmail.com and we will be happy to help.

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